Refund policy

Last Updated: November 11, 2026

At Daytona73Shop, customer satisfaction is important to us. We want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

We accept return requests within 30 days of delivery.

To qualify for a return, products must meet the following conditions:

Items must be unused, unassembled, and in their original condition.
Products must be free from scratches, stains, damage, or signs of use.
Items should be returned in their original packaging with all accessories, hardware, and included components.
Proof of purchase or a valid order number is required.

Furniture that has been assembled, modified, or used may not qualify for a standard return unless the issue involves a defect or damage.

2. How to Request a Return

To start a return, please contact our customer service team by email with the following information:

Your order number.
The name of the product you wish to return.
The reason for your return.
Photos of the product, if it is damaged, defective, or incorrect.

Our team will review your request and provide return instructions if approved.

Please do not send any items back without receiving return authorization and instructions from us.

3. Return Shipping Costs

For returns due to personal preference, changes of mind, or ordering mistakes, customers are responsible for the return shipping costs.

If an item arrives damaged, defective, or incorrect due to our error, please contact us within 7 days of delivery. After reviewing the issue, we will provide an appropriate solution without additional return shipping costs to you.

4. Damaged, Defective, or Incorrect Items

If you receive furniture that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

To help us resolve the issue efficiently, please provide:

Your order number.
A description of the issue.
Clear photos showing the damage, defect, or incorrect item.

Depending on the situation, we may offer a replacement, refund, or another appropriate solution.

5. Refund Process

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

If approved:

Refunds will be issued to the original payment method.
Refunds are generally processed within 5–10 business days after approval.
The time required for funds to appear in your account may vary depending on your bank or payment provider.

Original shipping charges are generally non-refundable unless required by applicable law or the return is due to our error.

6. Exchanges

If you wish to exchange an item for another product, please contact our customer service team.

Exchanges are subject to product availability and approval. If an exchange cannot be arranged, you may request a return in accordance with this policy.

7. Non-Eligible Returns

Returns may be declined if products: